Steadfast Industries

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Steadfast Industries Steadfast Industries
Case Study: Establishing Steadfast Industries Across the Lower Mainland
Client Overview

A startup business Steadfast Industries Home Services based in Mission, with an additional location in Maple Ridge, serving residential homeowners, commercial clients, and stratas. Specializing in services such as soft washing, pressure washing, window and gutter cleaning, the company primarily focuses on clients throughout Mission, Maple Ridge, Pitt Meadows, Coquitlam, Port Coquitlam, Burnaby, Port Moody, Vancouver, and North Delta. Steadfast has also expanded its offerings to include temporary and permanent Christmas light installation and rental services.

Their goal was to create a credible and professional presence to attract clients across these key areas of the Lower Mainland.

The Challenge

Starting a new business in the competitive cleaning and maintenance industry presented unique challenges:

  • Building Credibility Across the Lower Mainland: While the owner had years of hands-on experience, they were unknown to homeowners, businesses, and strata managers in target cities such as Mission, Coquitlam, and Vancouver.
  • Reaching Key Markets: The company needed a strong presence to attract clients in both suburban hubs like Maple Ridge and urban centers like Vancouver.
  • Streamlining Operations for Diverse Clients: Managing inquiries from a large service area required a system to handle quotes, scheduling, and invoicing efficiently.
  • Generating Local Awareness: Attracting attention in neighborhoods like Pitt Meadows and Port Moody required strategic, location-based marketing.
The Goal

Steadfast Industries aimed to achieve three core objectives:

  1. Build a professional online presence that appealed to residential and commercial clients in Mission, Maple Ridge, Pitt Meadows, Burnaby, and beyond.
  2. Establish trust in target areas like Coquitlam, Port Moody, and Vancouver, where competition is high.
  3. Streamline operations and create effective marketing tools to engage clients throughout the Lower Mainland.
Our Solution

To help Steadfast Industries achieve their goals, we implemented a comprehensive strategy that incorporated geographic targeting:

  1. Localized Branding and Online Presence
    • Designed a logo and branding that reflected professionalism and reliability across diverse markets, from suburban neighborhoods in Maple Ridge to urban clients in Vancouver.
    • Created a mobile-friendly website optimized for key service areas, with dedicated content emphasizing “Pressure Washing in Mission,” “Soft Washing in Burnaby,” and “Gutter Cleaning in Port Coquitlam.”
  2. SEO-Focused Content
    • Developed location-specific service descriptions tailored to primary areas such as Coquitlam, North Delta, and Pitt Meadows, to improve search visibility and attract local clients.
    • Integrated geo-targeted keywords like “Residential Cleaning Services in Port Moody” and “Commercial Snow Removal in Vancouver” to capture high-intent searches.
  3. Streamlined Customer Management
    • Implemented a CRM system that allowed the owner to handle inquiries, quotes, and invoicing seamlessly across multiple locations.
    • Enabled real-time responsiveness to clients in areas like Mission and Maple Ridge, ensuring professional service delivery.
  4. Location-Based Marketing Collateral
    • Created flyers for distribution in neighborhoods like Burnaby, Port Moody, and Maple Ridge, increasing visibility in local markets.
    • Designed gift certificates for charitable donations and events throughout the Lower Mainland, fostering community goodwill and engagement.
The Results

Steadfast Industries achieved impressive results within weeks of launching:

  • Rapid Credibility: The professional website and branding resonated with clients across the Lower Mainland, helping the business establish itself as a trusted provider in key cities such as Mission, Burnaby, and Vancouver.
  • Immediate Referrals: A commercial operator in Maple Ridge discovered Steadfast through their website and began sharing leads they couldn’t fulfill, providing consistent new business in the North Fraser area..
  • Enhanced Visibility: Local SEO efforts boosted search rankings for services in cities like Maple Ridge, Pitt Meadows, and North Delta, resulting in increased inquiries and bookings.
  • Community Impact: Marketing efforts, including flyers and gift certificates, strengthened awareness in neighborhoods across the Lower Mainland, particularly in Mission, Maple Ridge, and Burnaby.
What’s Unique About This Solution?

Our approach emphasized both geographic and industry-specific expertise:

  • Localized Strategy: By focusing on key cities like Mission, Burnaby, and Vancouver, we positioned Steadfast Industries as a top choice across the Lower Mainland.
  • End-to-End Support: From branding and website creation to CRM implementation and marketing materials, we provided everything needed for success.
  • White-Hat SEO Integration: Geo-targeted content ensured high visibility in search results for clients in specific neighborhoods, driving meaningful traffic and inquiries.
Client Feedback

“Starting a new business requires a lot of upfront work and research, and it was a relief to rely on Maple Ridge based Steingate and their team’s deep business experience.

They helped us from the very beginning—creating a business plan, conducting market research, performing a competitive analysis, and even crafting a SWOT analysis. From there, they developed an outline for our website, a content plan, and navigation structure, and then they just ran with it.

Steingate designed several logo options for us to review, made revisions until we were fully satisfied, and delivered a polished brand identity. They didn’t stop there—they designed and built our website, wrote all the copy, and even provided images for social media, flyers, and graphics.

I can’t thank them enough for their full-service approach, taking my idea from concept all the way to the completion of my first year in business. Their expertise and dedication have been invaluable.”
— Josh, Owner of Steadfast Industries

Conclusion

Steadfast Industries’ success story demonstrates the value of a well-executed strategy that blends branding, operations, and location-specific marketing. By targeting key cities such as Mission, Maple Ridge, Burnaby, and Vancouver, we helped the company achieve instant credibility and sustained growth.

Ready to expand your business presence across the Lower Mainland?

Contact us today to learn how we can help.

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What Do They Say About Our Team and Our Work?

Doug is AMAZING! His knowledge in the area of email marketing has blown me away and he INSTANTLY improved my business with just a few simple tips. I’ve had the extreme pleasure of collaborating with Doug a few times for podcast interviews and he ALWAYS over-delivers. I can’t recommend him highly enough as a coach, marketing guru, and all around great dude!

Adam Schaeuble
Adam Schaeuble
March 21, 2019

l initially hired Doug Morneau and his team to review our website design, SEO and social media marketing and to suggest ways to improve the overall experience. What they ended up providing us with was much much more. He team always took a proactive approach, providing guidance and insight on ways to improve our site experience and ranking, and quickly problem-solved any issues we had. More importantly, Doug was a fountain of knowledge on best-practices for digital marketing and was always eager to share and teach – something most agencies are reticent to do. Doug continues to provide direction on ways to generate investor awareness and ways to improve our overall brand.

Tammey George
Tammey George
Chief Operating Officer at Watson Goepel LLPChief Operating Officer at Watson Goepel LLP
January 3, 2013

Doug is a creative thinker who is passionate about people and marketing. For several years as an Alpha Advisor and as the Networking Chair of the 2003 Vancouver Alpha Conference, Doug was positive and full of great ideas. Meeting with him one-on-one was something I always looked forward to because of his fresh way of looking at marketing, his passion for people and his positive outlook.

Sue Cockburn
Sue Cockburn
Supporting Small Business Dreams
July 15, 2012

Doug is one of my favorite people, with both sharp intellect and a great sense of humor. His insights on marketing, business, and travel are always spot on, well balanced, and lively.

Olivier Chaine
Olivier Chaine
Technology Executive & Advisor

“Doug is an excellent motivator who inspires confidence and a sense of purpose. His ability to focus on objectives while helping others to put their best foot forward is an amazing talent.”

Roland Catalano
Roland Catalano
PMP
March 17, 2008

“I could go on and on but the simplest way to describe Doug’s work is:

Intelligent, Insightful & Brilliant!”

Elco G.
Elco G.
March 14, 2008

“Email is the cornerstone of our digital lives, and Doug Morneau is here to explain how to turn a humble email list into a powerful sales funnel to help broaden your reach, engage your audience, and — of course! — drive revenue. This book should be required reading for marketing directors, small business owners, online entrepreneurs, and anyone else searching for a proven, high-ROI method to make meaningful contact with customers.”

Katie Schaeffer
Katie Schaeffer
Chief Operating Officer of Schaeffer’s Investment Research

In my role consulting organizations on how to best leverage their email list, I deal with the issues Doug outlines on a daily basis. If you plan to use email in any way in your marketing plan, this needs to be on your reading list.

Christopher Hanks
Christopher Hanks
Senior Director, Email Marketing
National Media, Inc.

“Doug reveals the lucrative potential of email list rental. He dispels myths about email marketing being dead and shares resources and tricks to maximize ROI. This book is a valuable resource for marketers aiming to boost sales and profits.”

Lawrence Katzman